Parent Information
Chat Health
Bridgewater Community Healthcare NHS Foundation Trust is beginning the roll out of a new secure text messaging service for parents and carers of children and young people aged 0-19 years old, enabling them to get timely and trusted health advice from a health professional (a Health Visitor or School Nurse).
As our lives have changed over the last few months due to coronavirus, it’s more important than ever for young people families to have easy access to support, particularly in the absence of face to face interaction.
The service (which is available in Warrington, Halton and Oldham) does not aim to replace face to face contacts, rather increase choice for service users about how they access advice from a health professional and provides a new line of communication as face to face contact is reduced.
The ChatHealth text number will operate Monday-Friday from 9am until 5pm.
Messages will be responded to within 24 hours during this period. Outside these hours, service users will receive a ‘bounce back’ text message indicating that they will receive a response when the line re-opens. Of course, ChatHealth is not an emergency service, and accordingly parents will be instructed to follow usual advice in seeking urgent medical attention.
The text numbers for Warrington are:
- 11 - 19 Young People's Service – 07507 330101
- 0 - 5 Parents Service – 07507 327981
- 5 - 19 Parents Service – 07480 635994
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Barnardo's Family Space
Being a parent or carer can be the most wonderful thing in the world and can bring so much love and joy into your life. Barnardo's know that the responsibility of parenthood and the daily challenges of this role can be as daunting as they can be exciting.
The Family Space is here for you. The virtual family hub offers information, advice, guidance and support for all stages of your parenting or caring journey.
The nationwide network of family hubs and children’s centres provides services directly to parents and care givers of children of all ages.

Young Minds
Young Minds provides young people with tools to look after their mental health. Their website is full of advice and information on what to do if you're struggling with how you feel. They empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in. Together, we can create a world where no young person feels alone with their mental health.

ACT Early
Prevent Radicalisation and Extremism by Acting Early.
It can be hard to know what to do if you’re worried someone close is expressing extreme views or hatred, which could lead to them harming themselves or others. Working with other organisations, the police protect vulnerable people from being exploited by extremists through a Home Office programme called Prevent.
Act early and tell us your concerns in confidence. You won’t be wasting our time and you won’t ruin lives, but you might save them.
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ChildLine
A free 24-hour counselling service which helps children and young people to cope with any issue causing them distress or concern such as abuse, bullying, mental illness, parental separation or divorce, pregnancy and substance misuse.

NSPCC
The NSPCC provides lots of useful guides for parents on a range of topics: Early parenting advice, Managing family life (Separation and divorce, Working from home with children), Friends and relationships, Supporting yourself and young people and Staying safe online.

Happy OK SAD
We all deserve to enjoy life and feel good about ourselves. Sometimes, however, life can be tough. Whether you’re feeling great and want to stay that way, you’re a bit fed up; or you’re struggling to manage your feelings, this site has links to information and tips ranging from how to boost your mood, to where to get help if you’re unable to cope.

MIND
Mind are a charity who provide advice and support to empower young children and their families with a mental health concern.

MY HAppy MIND
We are a Happy Mind School and teach a curriculum to increase children's awareness and understanding of their own mental health and the mental health and wellbeing of others.
